DelightChat Help Center
Get answers to FAQs about DelightChat, omnichannel customer support, high-quality customer service, WhatsApp inbox and more.
Everything you need to know about using your store's support channels, viz., email, Facebook, Instagram, FB/IG comments, Messenger & WhatsApp.
How to integrate Email with DelightChat?
How to integrate Facebook with DelightChat?
How to integrate Instagram with DelightChat?
How to integrate outside channels on DelightChat?
Everything you need to know about using DelightChat for your ecommerce store's support.
How do I search for a customer in Shopify with order # or email address?
How to assign a support ticket to a team member?
How to add or remove a tag from a customer support ticket?
How do I use fast replies while responding to a customer ticket?
Setting Up DelightChat
Everything basic you need to set up to start working with DelightChat.
How to configure DNS records for my emails?
How do I enable push notifications on DelightChat?
How to invite new team members?
How to set up my email signature?
Grow your Shopify store with an ecommerce helpdesk that turns customers into fans.
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