With DelightChat, you can create a standard email signature for all your team members where the name, user role, and brand name is pulled automatically from the user profiles.
Here’s how:
- After logging into DelightChat, click [Settings] from the left navigation panel
- Now select [Email Signatures]
- Click [Edit] beside the brand you wish to set the email signature for. (If you have only one brand, the editor opens automatically.)
- Customize the signature as per your liking and include the variables for data that you wish to display on signatures.
5. Once you’re done, click [Save]
The email signature will now be updated for all team members under the brand. The data you choose to display in the signature will be pulled based on the user profile of individual team members.
Frequently Asked Questions
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Yes, you can use variables such as: first name, full name, user role, brand name and user name.
Yes. Please refer to the help article:
a) https://www.delightchat.io/help-center/how-to-add-html-signatures-to-emails-that-are-being-sent-via-delightchat
b) https://www.delightchat.io/help-center/add-images-to-html-email-signature
a) https://www.delightchat.io/help-center/how-to-add-html-signatures-to-emails-that-are-being-sent-via-delightchat
b) https://www.delightchat.io/help-center/add-images-to-html-email-signature
Yes. Each brand connected to DelightChat can have its own email signature.
Yes. Variables automatically personalize the signature for each agent. All agents on a brand share one signature, and each agent's own name and role fill in the variables.
Yes. The signature is added automatically to the message box when you write a new email or reply to a customer. You can still edit or remove it before you send.
Note: If you want to setup an HTML email signature, read this help article.
