Best WhatsApp Apps for Shopify in 2026

DelightChat is omnichannel support inbox that helps D2C brands manage customer queries from WhatsApp, Instagram, FB, Email and Live Chat in one dashboard.

We also offer a complete WhatsApp Marketing suite built on the Official API. Send WhatsApp Broadcasts to your customers list, automate abandoned cart recovery, send order tracking notifications and verify cash on delivery orders. All in one platform.

Pros:

• DelightChat enables you to respond to customer queries & collaborate with your team, all from a single screen.
• It integrates with WhatsApp, Instagram, Facebook, Email and Live Chat.
• You can manage your customer service & also run WhatsApp marketing using official API.
• Paid plans start at $29 and offer great value and ROI.
• Automation and self-service widget to reduce repetitive queries.
• Easy team collaboration within tickets by tagging team members and writing internal comments.
• Connect unlimited team members and Shopify stores.

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Signup to DelightChat today

SuperLemon is a WhatsApp plugin for Shopify stores. It allows you to provide quick & easy Whatsapp customer support service, increase referral sales and send automated & manual abandoned cart recovery, order and delivery notifications etc. 

Pros:

• Their live chat button is a quick and easy way to initiate a chat between you and your customer via WhatsApp. 
• You can send order confirmation & delivery updates, ask for feedback or reviews, and engage with your paying customers on WhatsApp
• It allows you to send template-based abandoned cart recovery messages to your customers.
• It’s extremely affordable. It has just two plans - a free one and another starting at $10/month. 

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Cons:

• You can only manage support on Whatsapp and not other channels like Email, Instagram, Facebook etc. 
• It does not offer any advanced team collaboration features. 
• Recent reviews suggest that it can take some time to get a response from customer service and get your queries resolved. 

Delight your Customers: SHARED TEAM INBOX and CHATBOT to support your customers on WhatsApp. Manage Contacts & more.

Grow your Store Revenue: AUTOMATIC Abandoned Cart Reminders to turn abandoned cart users into paying users by sending personalized notifications.

Two Way Communication: Send Order, Delivery Updates in multiple languages from your dedicated WhatsApp number. Reply to conversations and delight your customers.