Powerful customer support software, made affordable.

Unlimited team members across all plans.

✔  14 day free trial    ✔  Quick setup
STARTUP
$29
/mo
up to 500 tickets/mo
$10 per extra 100 tickets
Your brand is starting to attract eyeballs and orders.
  • Unlimited Support Agents
  • Unlimited Shopify Stores
  • Email Inbox
  • Facebook (Messenger, Comments)
  • Instagram (DMs, Comments)
  • WhatsApp API
    i
    Apply for WhatsApp API via SuperLemon app and connect the number to DelightChat.
  • Live Chat (coming soon)
  • Mobile Apps
  • Analytics & Reports
  • Automated Replies
    i
    Set up rules that automatically reply to incoming tickets, assign it to a team member, or add tags to the ticket.
  • Self-Service Widget
    i
    Let customers get their order status and tracking links without raising a ticket. Also enables customers to easily report issues regarding an order.
  • Contact Us Form
    i
    Allow customers to contact you via various social channels, or fill a contact us form. Part of the self-service widget.
SCALE
$99
/mo
up to 2000 tickets/mo
$8 per extra 100 tickets
You are starting to scale your brand and orders.
  • Unlimited Support Agents
  • Unlimited Shopify Stores
  • Email Inbox
  • Facebook (Messenger, Comments)
  • Instagram (DMs, Comments)
  • WhatsApp API
    i
    Apply for WhatsApp API via SuperLemon app and connect the number to DelightChat.
  • Live Chat (coming soon)
  • Mobile Apps
  • Analytics & Reports
  • Automated Replies
    i
    Set up rules that automatically reply to incoming tickets, assign it to a team member, or add tags to the ticket.
  • Self-Service Widget
    i
    Let customers get their order status and tracking links without raising a ticket. Also enables customers to easily report issues regarding an order.
  • Contact Us Form
    i
    Allow customers to contact you via various social channels, or fill a contact us form. Part of the self-service widget.
  • 1:1 Onboarding
GROWTH
$249
/mo
up to 6000 tickets/mo
$5 per extra 100 tickets
Your brand is getting thousands of orders and growing rapidly.
  • Unlimited Support Agents
  • Unlimited Shopify Stores
  • Email Inbox
  • Facebook (Messenger, Comments)
  • Instagram (DMs, Comments)
  • WhatsApp API
    i
    Apply for WhatsApp API via SuperLemon app and connect the number to DelightChat.
  • Live Chat (coming soon)
  • Mobile Apps
  • Analytics & Reports
  • Automated Replies
    i
    Set up rules that automatically reply to incoming tickets, assign it to a team member, or add tags to the ticket.
  • Self-Service Widget
    i
    Let customers get their order status and tracking links without raising a ticket. Also enables customers to easily report issues regarding an order.
  • Contact Us Form
    i
    Allow customers to contact you via various social channels, or fill a contact us form. Part of the self-service widget.
  • 1:1 Onboarding
  • Dedicated Success Manager
Enterprise: Have higher ticket volume and need a custom plan? Contact us.

Got questions? Perhaps these FAQs can help!

Our customers say DelightChat is easy-to-use. They also love our fast & friendly support 😍

The Nestery
With over 300+ vendors and a large customer base, we moved from Freshdesk to DelightChat in April, so we could have all members collaborating. The sync with Shopify is seamless and fast replies with dynamic fields helps answer repetitive queries such as "Where is my order?" quickly.
Studio Y
The app has a clean UI. It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments.
Tilfi
Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, very simple and intuitive UI, and outstanding support. Whats even better is that they are constantly seeking to get better and to improve your experience.
Fabric Pandit
One word for DelightChat - Game Changer. Absolutely focussing on providing the best customer experience with literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but DelightChat suited our operations to handle the high volume of tickets across multiple channels best.
XYXX Apparels
You ought to have DelightChat on your store to streamline, manage & easily handle every customer issue. Very easily replaces multiple 'desk' software & provides solutions for everything that you'd possibly need. Need something additional? DC team is extremely agile & they love to solve your problems quickly.
Sleepy Owl Coffee
DelightChat has made life so much easier for us at Sleepy Owl! Apart from the ease of use, Preetam & his team have been very accommodating to tweak and make this a super helpful app for brands like ours. With all channels consolidated into one, it has saved us all a lot of time and hassle. Working with the team is a pleasure by itself. Highly recommended!

Ready to simplify your customer support operations?