Omnichannel Customer Support + WhatsApp Marketing Made Affordable.

Unlimited Support Channels & Team Members in all plans.
Get Official WhatsApp Business API @ Zero Setup Cost.
Free Onboarding Call. Free Green Tick application.

✔ 14 day free trial    ✔ No credit card required    ✔ Quick setup
STARTUP
$29
/mo
Support
up to 500 tickets/mo
$10 per extra 100 tickets
Marketing
up to 2500 contacts/mo
$10 per extra 1000 contacts
Your brand is starting to attract eyeballs and orders.
SCALE
$99
/mo
Support
up to 2000 tickets/mo
$8 per extra 100 tickets
Marketing
up to 10000 contacts/mo
$5 per extra 1000 contacts
You are starting to scale your brand and orders.
GROWTH
$249
/mo
Support
up to 6000 tickets/mo
$5 per extra 100 tickets
Marketing
up to 30000 contacts/mo
$3 per extra 1000 contacts
Your brand is getting thousands of orders and growing rapidly.

Enjoy all our great features, no matter which plan you choose

  • Support Inbox
  • WhatsApp Business API
  • Instagram (DMs, Comments)
  • Facebook (Messenger, Comments)
  • Email
  • Live Chat Widget
  • Unlimited Team Members
  • Unlimited Support Channels
  • Unlimited Shopify Stores
  • View Shopify order data in inbox
  • WhatsApp Marketing
  • Promotional Broadcasts
  • Abandoned Cart Recovery
  • Cash on Delivery Confirmation
  • Order Confirmation, Fulfilment
  • Collect Product Reviews
  • Winback & Reorder Campaigns
  • Upsell & Cross-Sell Automation
  • New Revenue & ROI Tracking
  • Free Green Tick Application
  • Others
  • Analytics & Reports
  • Mobile Apps (iOS & Android)
  • Automated Replies
    i
    Set up rules that automatically reply to incoming tickets, assign it to a team member, or add tags to the ticket.
  • Basic WhatsApp Chatbot
  • Self-Service Widget
    i
    Let customers get their order status and tracking links without raising a ticket. Also enables customers to easily report issues regarding an order.
  • FAQs & Help Articles
  • Contact Us Form
  • Request Callback Form
  • 1:1 Onboarding Call
  • Dedicated Success Manager

Got questions? Perhaps these FAQs can help!

Support Inbox
WhatsApp Marketing
Misc.
Pricing & Support

Our customers say DelightChat is easy-to-use. They also love our fast & friendly support 😍

Pashtush
This app has been a game changer for our CRM. We tried many solutions like interakt, zendesk , freshchat etc, to no avail.
The team especially Preetam and Baz are very instrumental in listening to our day today problems and I am always getting positive feedback and changes that I recommend have been implemented in the app to suit my needs.
Studio Y
It literally took 15 minutes to be up and running after integrating Email, WhatsApp, Facebook messenger & comments and Instagram comments.
STAC Fine Jewellery
The DelightChat team were an absolute delight. The whatsapp group they created to resolve our queries has been amazing and the responses have been really prompt. The automated responses have reduced our transaction customer service interaction significantly so that the team can now truly focus on Customer Delight.
Tilfi
Our experience with the DelightChat team has been amazing. It is the perfect combination of a great product, very simple and intuitive UI, and outstanding support.
Fabric Pandit
Literally the most seamless & user friendly UI we have seen yet. We currently handle over 3k orders daily and we have tried almost every customer support tool out there but DelightChat suited our operations to handle the high volume of tickets across multiple channels best.
Shop Curls
I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!
Ritualistic
Kudos to the team for being super prompt in solving merchant queries. The team understands the ecommerce ecosystem very well and the solutions that they make, fit very well to the communication needs of the merchants.
Sleepy Owl Coffee
DelightChat has made life so much easier for us at Sleepy Owl! Apart from the ease of use, Preetam & his team have been very accommodating to tweak and make this a super helpful app for brands like ours. With all channels consolidated into one, it has saved us all a lot of time and hassle.
Theater
Our experience is nothing less than perfect. Delightchat offers us all the features we were looking for. However, the absolute best thing is that the team is extremely proactive and agile. Literally demonstrating what an ideal customer service looks like. This is honestly the best CRM tool available out there!

Ready to simplify your customer support operations?