With over 1 billion monthly active users, WhatsApp is an integral part of our lives. And with such a huge adoption, ecommerce businesses are quickly coming onboard WhatsApp for their customers!
But it’s difficult to handle customers using just the WhatsApp Business app or with WhatsApp web.
Let alone do that when you want your support team to handle the queries.
That’s where a WhatsApp inbox comes in handy!
See all your customer messages on one dashboard and manage customers without losing track!
Let’s take a deeper dive into how things work, and how you can set up a shared WhatsApp inbox for your ecommerce business.