SuperLemon - WhatsApp Support

SuperLemon - WhatsApp Support

by

SuperLemon

No reviews
4.9
(
648
)
Free
App highlights:

SuperLemon is a WhatsApp plugin for Shopify stores. It allows you to provide quick & easy Whatsapp customer support service, increase referral sales and send automated & manual abandoned cart recovery, order and delivery notifications etc. 

Pros:

  • Their live chat button is a quick and easy way to initiate a chat between you and your customer via WhatsApp. 
  • You can send order confirmation & delivery updates, ask for feedback or reviews, and engage with your paying customers on WhatsApp
  • It allows you to send template-based abandoned cart recovery messages to your customers.
  • It’s extremely affordable. It has just two plans - a free one and another starting at $10/month. 

Cons:

  • You can only manage support on Whatsapp and not other channels like Email, Instagram, Facebook etc. 
  • It does not offer any advanced team collaboration features. 
  • Recent reviews suggest that it can take some time to get a response from customer service and get your queries resolved. 
Streamline Customer Support & Boost Revenues with DelightChat
Easily manage all your customer interactions - WhatsApp, Instagram, Facebook, Emails, & Live Chat - from one efficient omnichannel inbox.

Increase your sales with powerful WhatsApp Marketing: Promotional Broadcasts, Abandoned Cart Recovery, advanced Customer Segments and more, all through the Official API.
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