You can initiate Instagram DMs to people who write a comment on your Instagram posts or ads from DelightChat.
If you’re already on a comment thread where you need to DM someone, skip to step 3.
1. From the left panel, select the Instagram Comments support channel that you’ve integrated with DelightChat (integrate Instagram with DelightChat).
2. Now, choose the conversation thread where you want to DM a person and click on the 3 dots beside the comment card to see the DM option.
3. The Instagram Comments API allows two actions.
a) You can initiate a IG DM from the Comment.
b) You can delete the comment, which would also delete it from the Instagram post.
4. Click [Message] and enter your message in the pop-up box to send a DM to the person
5. Hit [Send] and you’ll see a Success message at the top of your screen