How do I leave a private note for my teammate within a ticket?
Leave private messages within a customer conversation and collaborate with your teammates to resolve a ticket without ever having to leave the dashboard.
Try DelightChat, the omnichannel helpdesk that helps you manage WhatsApp, Instagram, FB, Emails & Live Chat from one dashboard.
We also offer WhatsApp Marketing features such as broadcasts, abandoned cart recovery and more using the Official API. Free Green Tick application to Meta.