You can initiate Facebook DMs to people who comment on your posts or ads right from DelightChat.
If you’re already on a comment thread where you need to DM someone, skip to step 3.
1. From the left panel, select the Facebook support channel that you’ve integrated with DelightChat (integrate Facebook with Delightchat)
2. Now, choose the conversation thread where you want to DM a person and hover over the comment from the conversation on the right (see screenshot below)
3. You’ll see a menu where you can [Like] the comment, [Message"] the user, or [Delete] the comment from the thread.
4. Click [Message] and enter your message in the pop-up box to send a DM to the person
5. Hit [Send] and you’ll see a Success message at the top of your screen