You can initiate Facebook DMs to people who comment on your posts or ads right from DelightChat.
If you’re already on a comment thread where you need to DM someone, skip to step 3.
Here’s how:
1. From the left panel, select the Facebook support channel that you’ve integrated with DelightChat (integrate Facebook with Delightchat)
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/60af65c189abf5c5b5d95573_RbL83eR5sksH0JSSvjH3tQzon1MzsOGwNkHBkQFMCv6_PUJygjNYMbCk0UefruiMddARvNNjl0Ti8f3J8ku3yE3md21u4T4eEqHnN7codINm5O4rbiFsDzsDFz_dD9LV2SuAUmqM.png)
2. Now, choose the conversation thread where you want to DM a person and hover over the comment from the conversation on the right (see screenshot below)
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/60af634d09accb081fb14771_uQxYONGqQh-t93gHqIFjTPTrxIgM1n20QtyNh6XXi6RsiV3d2MVbCBymRru60CgaMTAQ89t2wpFfavaw_SLork2n1dzGkhldK1Q2AlrSRy8ISRUCFiw_Jnh0XnVxVIY7rE-pMBKZ.png)
3. You’ll see a menu where you can [Like] the comment, [Message"] the user, or [Delete] the comment from the thread.
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/60af634cb20950decdcfe49d_93-rsOWYQdo3E_pAdSV-p0yXlStolW_j7Nj8VHAIv0IzBB8I2f0BaNHS6PfQURU8Ck3LJ1nTV96KLaKK3sKVhsItNikaUlLaE2GMgHAucalAlvK1E9rHjzOpqpmULmHO53cNAtQU.png)
4. Click [Message] and enter your message in the pop-up box to send a DM to the person
![](https://cdn.prod.website-files.com/5f68a65d0932e3546d41cc61/60af634d7f025a78e16ee37b_nVw2TLJ5kGJrKuVwddlFrGmwyuBtPnr3cJUNfaY5_Ktb0ikfwaHbhute-_ZGW82qbKmO9koQUQZ71HSHeHn9mHecy5GtfD8_4JKmPm0QdGe_N32XPcxgVKWpwGbHOMpWu-qJl6rB.png)
5. Hit [Send] and you’ll see a Success message at the top of your screen