This guide is for marketing agents getting started with WhatsApp Broadcasts.
Learn the exact steps to send broadcasts, and set up essential WhatsApp marketing automations. (All in under 10 minutes)
▶ 1. Create Your Content (Message Template) (⚡2 min)
Understand how to create message templates — pre-approved WhatsApp messages used for broadcasts and automations.
▶ 2. Choose Your Audience (Customer Segment) (⚡3 min)
Learn how to create customer segments — smart groups of customers filtered by behaviour, tags, or order activity to send targeted campaigns.
▶ 3. Schedule & Send Your Broadcast (⚡2 min)
Know the exact steps to create a broadcast — a one-time WhatsApp campaign sent to a selected customer segment to promote offers or updates.
💡 Pro Tip: Set up Auto Opt-Outs
▶ 4. Pro Tip: Set up Auto Opt-Outs (⚡1 min)
Set up an auto opt-out so customers who reply with keywords like STOP or UNSUBSCRIBE are automatically excluded from future WhatsApp marketing messages.
