Recovery amounts were shown in paise instead of rupees, making them look 100 times too large. They now show the correct value.
New Razorpay Magic recovery messages use the checkout amount in rupees instead of treating paise as rupees. The same conversion is used for new recovery revenue, so a checkout amount is not multiplied by one hundred in the message or its newly recorded revenue.
Your existing recovery automation continues to run without a new setup step. Review new messages and their results in WhatsApp Marketing Automations. This was a forward-looking correction: it did not rewrite older recovery records or historical revenue figures.
Related guide: How to send Automated Abandoned Checkout Recovery messages via WhatsApp.
