52% of consumers say they have made an additional purchase from a company after a positive customer service experience.
Excellent customer service can help you increase revenue and build a successful business in the long run. And hence, it becomes imperative that you choose the right tools to help your brand deliver stellar service to your customers.
To help you pick the right tool, we decided to compare two leading ecommerce customer support software in the market, i.e., Richpanel and Reamaze. Read through the article to understand their strengths and weaknesses and find the tool that best suits your business.
Both Richpanel and Reamaze are explicitly built for ecommerce stores. They are almost equal in terms of features, and both command thousands of customers worldwide. So, if you’re choosing between them, you’re already on the right track. Although, there are better alternatives.
We also understand that they are our competitors, and so we have taken the utmost care to provide our readers with an unbiased analysis while comparing the two tools.