Easily follow-up with customers using reminders.

Never forget to respond to an on-hold conversation using Snooze, a feature that lets you schedule a date & time to follow-up with customers.

Why should you use the Snooze feature?

Never forget to follow-up with the customer.

Never forget to follow-up with the customer.

Waiting for the customer’s reply? Snooze will remind you when to follow-up with the customer in case you don’t hear back from them.
Check in with new customer after a purchase.

Check in with new customer after a purchase.

Delight your customers by proactively following up with them a few days after their purchase, or after they receive their package and asking for their feedback.
Snooze a conversation while you investigate a customer’s issue.

Snooze a conversation while you investigate a customer’s issue.

Sometimes you need to dig into your systems or ask another department for more information regarding a customer’s order. Set a reminder so that you remember to reply to the customer once you have all the details you need.

Turn customers into brand advocates with stellar customer service.

With DelightChat, you can manage customer service with your teammates from a single screen. Sign-up today and get 90 days free access