No credit card required • Instant setup • 21 day free trial
Why do you need Fast Reply?
Instantly answer repetitive questions.
If you see the same question being asked by multiple customers every other day, you should create a canned response (aka Fast Reply). This saves time as you don’t have to write the reply from scratch.
Respond faster than a human can type.
One of the best ways to delight your customers is to respond to their support queries with lightning speed. Fast replies help you achieve this by responding to a customer in two clicks.
Reduce customer waiting time.
Customers don’t like to wait. If you’re too late in responding to a question, especially a common one, they may leave the website. With Fast Reply, you can reply to your customer in two clicks.
Avoid typos altogether.
Typos can be detrimental to business credibility. It creates an unprofessional image of your brand in the eyes of your customers. With Fast Reply, you need to write a response once and use it repeatedly.
Make your agents more productive.
Your agents are always writing responses to support queries from scratch. With Fast Reply, they can use pre-saved answers to common customer questions. This can help them preserve their mental bandwidth and make them more productive.
Ready to simplify your customer support operations?
No credit card required. Instant setup. 21 day free trial. Book your demo today!