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Best FAQ Apps for Shopify in 2024

You’re a busy entrepreneur running your ecommerce business, and researching the best FAQ apps you can use to optimize your Shopify store is time-consuming. So, we took the liberty of doing this legwork for you. 

These apps can help you create and manage FAQs for your products, thus answering relevant questions for your shoppers.

By looking at the app store rating, the number of reviews, the app’s top features, and other subjective parameters, we have curated the best FAQ apps. We hope this will help you in your research to pick the best app for your store.

Looking for the best FAQ apps for your Shopify store? Here are the 13 best faq apps you should use, free or paid, based on hundreds of recommendations.
HelpCenter

HelpCenter

by
Vertex LV
No reviews
5
(
1259
)
Free to install
Key features of the app:

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. It has four marquee solutions to help you manage your support - FAQ builder, HelpDesk ticketing, Live Chat & Tabs. 

Pros:

  • It is free to sign up and is one of the most perfect e-commerce customer service tools for small and medium-sized businesses
  • Offering drag and drop editing for easy processing
  • Easy to use - set up in under ten minutes with no coding skills needed, excellent customer support team is there to help you
  • Works great with several Shopify shops under the same account
  • Omnichannel customer service - manage all inquiries form emails, live chat, or Facebook Messenger all under one single HelpDesk
  • Full plan including all features comes at a meager $12.99 / month
  • Offers also order management and customer purchase history


Cons:

  • Only integrated with Shopify stores,  so you might need to take into account if you are an e-commerce store using a different platform.
  • Missing features like Whatsapp integration, or visual communication features, so for larger enterprises you might want to consider a different solution
EasySlide Accordion tabs & FAQ

EasySlide Accordion tabs & FAQ

by
NexusMedia OÜ
No reviews
4.9
(
193
)
Starts at $5/month
Key features of the app:
Improved interface and usability: Conveniently arrange the text or page material with accordion tabs for long explanation.

Flexible tabs management: Add all the items to the accordion tabs at once, pick sets only or only individual products.

Multi-purpose tabs: Apply the accordion tabs to your product summary or use a single app to create sophisticated faq pages.
Product Questions and Answers

Product Questions and Answers

by
Simprosys InfoMedia
No reviews
4.7
(
173
)
Free
Key features of the app:
Product pages Auto seo: If you answer a new Question, Question and response is Published on the html web tab. This enhances the Product pages seo.

Questions posed by former tourists and their Answers benefit prospective travelers as faqs for potential guests.

Connect mailchimp Asker's email: Asker's Emails are synced to the mailchimp Email folder.
FAQ Accordion | Help Center

FAQ Accordion | Help Center

by
POWR.io
No reviews
4.5
(
206
)
Free
Key features of the app:
FAQ Accordion Product Info: Add a custom FAQ accordion with answers to generally asked item information inquiries! Empower your most famous inquiry to remain open.

FAQ Accordion Refund Policy: Give your clients answers to discount strategy questions and other often asked questions.

FAQ Accordion Page Builder: Reduce uphold time and answer regular inquiries, for example, item data, returns, dropping and delivering data in a FAQ page.
FAQ & Accordions

FAQ & Accordions

by
EnormApps
No reviews
4.3
(
28
)
Free
Key features of the app:
Add FAQ to any page effectively: Provide FAQ ahead of time. FAQ Section to Pages or Products let your clients find fundamental solutions to their inquiries without reaching support.

Informative FAQs for approaches: Creative a FAQ area to plot all your store, item, transporting and taking care of, and so on policies.Let your clients shop with confidence.

FAQs with responsive design: Our application is receptive to all gadgets. Your clients will be open to perusing your FAQ page on their number one gadget with no issues.
Ez FAQ

Ez FAQ

by
Sunrise Integration
No reviews
5
(
8
)
Starts at $4.99/month
Key features of the app:
Consequently makes FAQ page: The application makes another Shopify Page in your store total with your FAQ details.

Update questions and replies: WYSIWYG structure in the administrator to add and refresh questions. Change the text dimension, add connections and images.

Works with your subject: Complete CSS control to change the look and feel of your FAQ page.
Ask Questions

Ask Questions

by
Buddy Apps
No reviews
3.9
(
12
)
Starts at $39.99 one time charge
Key features of the app:
Alter questions and replies: Allow you to alter inquiries and answers posed by customer.

Notify when answer given: Automatically advise your clients through email when answers given.

Receive clients inquiry: Allow clients to pose inquiry from item page.
Product Questions And Answers

Product Questions And Answers

by
Appify Commerce
No reviews
5
(
6
)
Starts at $1.99/month
Key features of the app:
Lift item deals: Boost your item deals by noting client inquiries forthright and show them on item page.

Organize item help: Get insights concerning clients who has posed inquiry and post answer in responsive layout.

MailChimp Integration: MailChimp incorporation to arrange client related information.
FAQ Page & Accordion

FAQ Page & Accordion

by
NDNAPPS
No reviews
4.9
(
350
)
Free
Key features of the app:
Google faq schema support: Rich faq results can be found in all countries and languages where Google Search is available. The app is available on The web & smartphone.

Show faqs on any website: Be able to add faqs to any page, segment, feature, set that helps improve traffic and boost sales.

12 Nice FAQ Page Templates: Easy to change various FAQ Page templates. Easy to create and manage FAQs category and questions answers.
FAQ Accordion

FAQ Accordion

by
Elfsight
No reviews
4.9
(
8
)
Starts at $5.99/month
Key features of the app:
FAQ application to help deals: Provide your customers with the FAQ answers they are searching for before they requested them to kill any obstructions while in transit to purchase.

Higher brand mindfulness: Use Accordion FAQ answers to uncover all the insights concerning your terms and conditions, to accomplish better comprehension of your business.

Lower uphold time with FAQ: Anticipate the most successive client inquiries to forestall more requests to your Support Center with Shopify FAQ application.
Easy FAQ | Fast & Flexible

Easy FAQ | Fast & Flexible

by
Avocados Lab
No reviews
5
(
126
)
Free
Key features of the app:
Completely customizable themes: App ships with two rich themes allowing you to change aesthetics to fit your theme on shop. Look & feel after all, is really important.

Faqs manager is simple to use: Enables faqs to be produced in a streamlined and smooth manner, making your life easier. Within minutes, You should get your faqs page up and running.

Display faqs on every website: Build several faq pages and even Show faqs on your preferred page (e. G. Product info, home page, contact us, cart page).
The Detective FAQ

The Detective FAQ

by
Shopdra
No reviews
5
(
13
)
Free
Key features of the app:
Spare Your and Customer's Time: The Detective FAQ gives Ready-Use questions and remarkable page designs. We will deal with all inquiries, presently you can zero in on more sales.

Build Trust with Customer: Well arranged FAQ pages and questions incredibly expands store quality and fabricate trust quicker with your customers.

Easy to Manage: With amazing administrator board, you can deal with your inquiries, bunch them under classifications and render with numerous formats in two or three minutes.
AVADA FAQs, Helpdesk, Chat

AVADA FAQs, Helpdesk, Chat

by
Avada
No reviews
5
(
299
)
Free
Key features of the app:
  • Smart FAQs popup for customers: Organize all FAQs into one single place. Help customers save time and concentrate on shopping by tracking orders and providing prompt responses.
  • Fully customizable widget: Simple widget layout customization for brand identification. No technical requirements. 
  • Multiple Contact-us options: Integration of quick Contact-us methods: WhatsApp, Phone call, Message, Contact Form.

We know that choosing the right app can be daunting. These are the best apps we found during our research, and we honestly hope one of them is the right one for your store.

If you think there's an excellent app worthy of this list, drop an email to our team at marketing@delight(dot)chat. Until then, happy growing!

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