Vertex LV

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Free to install
App highlights:

HelpCenter is a user-friendly customer service App for e-commerce, aimed at making interactions with customers more effective. It has four marquee solutions to help you manage your support - FAQ builder, HelpDesk ticketing, Live Chat & Tabs. 


  • It is free to sign up and is one of the most perfect e-commerce customer service tools for small and medium-sized businesses
  • Offering drag and drop editing for easy processing
  • Easy to use - set up in under ten minutes with no coding skills needed, excellent customer support team is there to help you
  • Works great with several Shopify shops under the same account
  • Omnichannel customer service - manage all inquiries form emails, live chat, or Facebook Messenger all under one single HelpDesk
  • Full plan including all features comes at a meager $12.99 / month
  • Offers also order management and customer purchase history


  • Only integrated with Shopify stores,  so you might need to take into account if you are an e-commerce store using a different platform.
  • Missing features like Whatsapp integration, or visual communication features, so for larger enterprises you might want to consider a different solution
Omnichannel Helpdesk + WhatsApp Marketing Software
Try DelightChat, the omnichannel helpdesk that helps you manage WhatsApp, Instagram, FB, Emails & Live Chat from one dashboard.

We also offer WhatsApp Marketing features such as broadcasts, abandoned cart recovery and more using the Official API. Free Green Tick application to Meta.
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