Facebook Message by Omega is a powerful all-in-one customer support software used by small and medium-sized businesses. Installation is fast and easy and doesn't require any coding skills.
Pros:
Connect to your Facebook page and live chat through Facebook messages.
You can schedule business hours to Enable/Disable Live Chat.
Save the history of conversations with your customers and you have a full overview of interactions on one page.
Cons:
Many reviews suggest that the chat function doesn’t work.
It isn’t the most professional-looking widget.
The support is slow which means it may take a long time for them to look into and resolve your issues.
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