Get access to WhatsApp API via DelightChat. Our software suite enables you to manage multi-agent customer support using WhatsApp API.
1. Go to Settings > Support Channels > Add New Channel
2. Click on the [Add] button in the "WhatsApp API" option.
3. Follow the setup wizard on the page. It asks for your basic details, checks that your Meta Business Manager is verified, and asks how your phone number is used today. The steps you see depend on when your DelightChat account was created. For a full walkthrough, read "Connect your WhatsApp API number with the self-serve setup wizard". A phone number cannot be used on the WhatsApp app and the WhatsApp API at the same time. The wizard tells you what to do if your number is still in use.
Please note: WhatsApp API is available only on paid plans.
Setup time: You finish the setup yourself in the wizard. Meta must verify your Business Manager before you go live. After you submit your documents, Meta usually takes 4 to 5 working days, and DelightChat cannot speed this up. If you get stuck, contact DelightChat support.
WhatsApp Marketing
DelightChat offers a complete marketing solution:
- send promotional broadcast messages to customer lists,
- automated messages such as Abandoned Cart Recovery, Order Tracking, Cash on Delivery Confirmation,
- all sent using Official WhatsApp API
Sign up today!
