✨ New Features
AI Assistant: Context-Aware Reply Drafts
Generate complete replies in seconds with AI that understands your business context.
- Uses FAQs, Shopify order data, and past conversations
- Works across all customer languages
- Improves as you add richer FAQs
- Available on Web (Mobile coming soon)
Reply to Specific WhatsApp Messages
Reply to individual messages inside a conversation, just like the native WhatsApp app.
- Supports text, images, videos, and other media
- Works for messages received in the last 30 days
- Keeps conversations clearer and easier to follow
Multi-language Dashboard
Use DelightChat in the language you're most comfortable with.
- Now available in 11 languages: Hindi, French, Spanish, Portuguese (Brazil & Portugal), German, Italian, Indonesian, Turkish, Arabic, Russian, and English
- Fully translated UI including navigation and settings
- Easily switch languages from Settings
WhatsApp Voice Notes on Mobile
Send and receive WhatsApp voice notes directly from the DelightChat mobile apps.
- Supported on both Android and iOS
- Ideal for faster, more personal customer conversations
🛠 Improvements & Fixes
- WhatsApp Reactions Support – View and react to messages with emoji reactions directly in DelightChat
- WhatsApp Contact Cards – Contact cards are now displayed inline in conversations
- WhatsApp Location Messages – View shared locations directly inside chats
- Instagram DM Video Support – Receive and view video files sent via Instagram DMs
- Welcome Popup Flag Fix – Corrected country flag issues for countries sharing the same phone code
