Templates now allow up to 10 quick-reply buttons (was 3) and two "Visit Website" buttons at once. This matches WhatsApp's current limits and gives more flexible layouts.
Give customers more reply choices or two different website destinations within a message template. For example, a quick-reply layout can offer several support topics, while a website-button layout can point to both an offer page and a product page. The additional options let you shape the message around the action you want the customer to take.
Open Message Templates and create a template. In the Buttons section, choose Quick Replies or Call to Action, then add and label the buttons for your intended layout. For website buttons, configure the corresponding destinations when setting up the broadcast or automation that uses the template. Submit the new template for approval before sending it. The editor's controls show the available button combinations.
