The AI chatbot now reads up to 100 variants of each Shopify product, such as sizes or colours, instead of only the first 5. A shopper who asks about a later size now gets an answer about it.
Before this update, the chatbot received only the first 5 variants of a product. On a product with a sixth size, the chatbot could tell a shopper that the size did not exist. Now the title, price and availability of every variant, up to 100 per product, reaches the chatbot. It can say whether a later size or colour is offered, what it costs, and whether it is available.
If a product has more than 100 variants, the chatbot knows its list is cut off. It does not say an option is missing just because it is not in the list. For questions about stock at a named branch, the chatbot checks branch stock for the first variants only. For a later variant it gives the overall availability and says it cannot confirm that branch.
No separate setting is needed. The chatbot uses this when it answers product questions from your connected Shopify store. To check what the AI Agent can and cannot answer about products, see the related guide What Your AI Agent Can and Can't Help With.
