Trexa is a Shopify order tracking and post-purchase support app that helps merchants reduce “Where is my order?” tickets with branded tracking pages, AI-powered order support, self-serve returns, and cancellation workflows. Customers can check delivery status, ask order questions, and resolve common post-purchase issues without emailing your support team. When human help is needed, Trexa gives your team a support inbox with AI-drafted replies based on the customer’s order, tracking status, and store policies.
Learn more at Trexa or install Trexa on the Shopify App Store
