1. Targeted Surveys
Ask the right question to the right customer at the right time.
Run post-purchase or on-site surveys to capture insights across the customer journey, including attribution (“How did you hear about us?”), satisfaction (NPS, CSAT), and product feedback. Create unlimited survey questions, choose from multiple question types, and use Shopify Flow to target surveys to specific customers.
2. Built for Shopify
Seamless integration with your Shopify store.
Grapevine installs instantly, lives inside your Shopify admin, and connects to customer and order data automatically. One simple plan includes unlimited surveys and responses with no limits or hidden fees.
3. Integrations that drive action
Turn feedback into growth.
Send survey responses to Klaviyo, Google Sheets, Shopify Flow, and other tools to trigger automations, segment audiences, and take action based on what your customers say.
