DeskXpand is built to make the process of ticket creation and routing smoother. From ticket filtering, and internal collaboration, to using canned responses—streamline ticket workflow.
You get visibility of interactions on multiple support channels, including email, social media platformas, live chat, etc., from one interface. Now, no more switching between tabs!
With the in-built functionality of a self-service knowledge base, businesses can create self-help FAQs, how-to-guides, and such for both internal teams, and end customers.