A whopping 95 percent of consumers say that customer service is vital for brand loyalty.
Strongly tied to brand loyalty is stellar support and it can help you increase your revenue and build a successful business in the long run. And hence, it becomes imperative that you choose the right tools to help your brand deliver delightful service to your customers.
Now, Gorgias offers a shared inbox for you to integrate multiple support channels on a single dashboard. Tawk.to on the other hand is a simple live chat tool that lets you chat with customers browsing your website.
Let’s get started with finding the best support tool for your business.