Customer expectations are higher than ever. Amazon is raising the bar all the time.
And smaller brands are left playing catchup to offer great support on fewer resources while still maintaining profit margins.
Since awesome customer experiences are not optional, you need to start off with a great foundation.
The right ecommerce customer service tool can help you:
- support more customers simultaneously
- speed up response times
- reduce the time spent on managing queries and tracking orders
- and offer the best customer experience that you possibly can
Gorgias and Front are two of the many ecommerce support tools.
Let’s compare them so you can find the best fit for your needs.