Deliver the ultimate customer experience with DelightChat’s omnichannel team inbox.
Be present for your customers, wherever they are.
Keep your customers delighted by responding to their queries on Email, Live Chat, Facebook, and Instagram in no time.
Collaborate with your team, without going anywhere else.
Easily collaborate with your teammates by assigning relevant tickets and leaving private notes within customer conversations.
Reply to your customers in a jiffy.
Answer frequently asked questions instantly with Fast Replies, a feature that lets you save responses to repetitive queries.
Keep track of context by tagging conversations.
With tagging, you can segregate the most crucial customer conversations from the general ones. For example, if you have a VIP list of customers, you can tag them to prioritize their conversations.
Detailed information about your customers at a glance.
With deep Shopify integration, you can find all your customer information up-to-date and in one place. This helps you to have further context while replying to a customer.
Always modify the correct order.
You can seamlessly edit, refund, duplicate or cancel your customer’s order in seconds, right from your dashboard. Besides that, you will never modify the wrong order as we’re deeply integrated with Shopify.
Ready to simplify your customer support operations?