Facebook Messenger Marketing by ShopMessage is a conversational marketing platform that drives sales for Shopify and Shopify Plus merchants using Facebook Messenger.
Pros:
It’s quick to install and fairly straightforward to understand.
Automatically send targeted, personalized Facebook Messenger messages to your store visitors.
You can use it to quickly grow your Messenger list with one-click subscriptions.
Drive sales with abandoned cart, browse abandon, welcome series, upsells, shipping notifications, custom Messenger menus, and campaigns.
Cons:
Some reviews suggest issues with the working of the app itself and difficulty in sending messages to customers.
Similar to the above point, their support and responsiveness have been brought up in their negative reviews.
There are only a few integrations available. So you may not be able to connect it with your existing tech stack.
Try DelightChat, the omnichannel helpdesk that helps you manage WhatsApp, Instagram, FB, Emails & Live Chat from one dashboard.
We also offer WhatsApp Marketing features such as broadcasts, abandoned cart recovery and more using the Official API. Free Green Tick application to Meta.