JivoChat Live Chat

JivoChat Live Chat



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App highlights:

JivoChat is an all-in-one business messenger that teams use to talk to customers everywhere: live chat, phone, email, and social. Their features aim to boost your support team’s efficiency and communication opportunities.


  • View who’s visiting, which webpages they are viewing, and which domain they are coming from.
  • You can score your chat service quality and use their analytics to identify areas you can improve on.
  • See the messages that visitors are typing even before they hit “send.”
  • Transfer and invite colleagues to participate in open support chats with customers.


  • Many of the key features aren’t available in their free plan. 
  • Their per agent pricing model could work out quite expensive if you have multiple agents managing support.
  • It doesn't support rules and automation. 
  • There have been reviews suggesting that it can be hard to get support to look into and resolve your issues.  
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