Best Shopify Live Chat Apps in 2021

Looking for the best Shopify apps to grow your store? Here are 23 best live chat apps you should use, free or paid, based on hundreds of recommendations.
tawk.to Live Chat

tawk.to Live Chat

by
tawk.to
No reviews
4.4
(
211
)
Free
Key features of the app:
Gain Insight: Gain useful information when you track your website users and talk with them in real time.

Increase Conversions: Support visitors navigate pressure points, contact them before leaving carts, and quickly welcome visitors returning.

Keep Connected: Stay connected everywhere, get in contact with your clients from your device or cell phone.
WhatsApp Chat Button & More

WhatsApp Chat Button & More

by
Getbutton.io
No reviews
4.5
(
158
)
Free
Key features of the app:
Increment Conversion: Increase discussion rate up to multiple times utilizing informing apps.

Stay in Touch: Keep the discussions going regardless of whether guests leave your website.

Know Your Customers: View clients' profiles and draw in with them to expand deals.
Facebook Messenger Marketing

Facebook Messenger Marketing

by
ShopMessage
No reviews
4.6
(
128
)
Starts at $9/month
Key features of the app:
Facebook Messenger Marketing: Easily arrangement and naturally send focused on, customized Facebook Messenger messages to your store guests. 4X+ ROI Guaranteed!.

Grow Your Messenger List: Quickly develop your Messenger list with a single tick memberships. Utilize our popups or reconciliations with Privy, JustUno, Klaviyo and more.

Send Messages that Drive Sales: Drive deals with surrendered truck, peruse desert, welcome arrangement, upsells, dispatching notices, custom Messenger menus, and missions.
Facebook Chat Box ‑ Live Chat

Facebook Chat Box ‑ Live Chat

by
Autoketing
No reviews
4.6
(
468
)
Free
Key features of the app:
Connect to all your customers: Connect via Facebook messaging platform to all your customers around the world - Popular, easy and convenient.

At any time, Customer care: You will help your consumers any way, everywhere. Thus, create a formal model of Customer service.

Sales and revenue boost: Build trust and close customer relationships to increase profits and benefit for your company.
Reamaze Live Chat & Helpdesk

Reamaze Live Chat & Helpdesk

by
Reamaze
No reviews
4.9
(
139
)
Starts at $20/month
Key features of the app:
Live Chat + Chatbots = Sales: In 30 seconds connect the Live Chat to your shop! automatically attract consumers & boost the revenue. Using the Chatbots to respond immediately to popular requests.

Customer care multi-store: Handle Customer help & faq for all the stores. Link emails, online chat, Messenger, Facebook chat, Instagram + Ads, retweet, sms, voip.

Simple Access to consumer info: Immediately Access the data from Shopify users. Method, draft orders, returns, refunds, in chat cancellations. W/shop macros responds immediately.
JivoChat Live Chat

JivoChat Live Chat

by
JivoChat
No reviews
4.4
(
95
)
Free
Key features of the app:
Develop change rate by 20%: Engage with each guest on your site and get more deals and leads from the traffic you as of now have. Appreciate the "Jivo Curve"!.

One application rather than many: Live talk, email, Facebook, callback, communication : presently you can at long last have every one of your interchanges with customers in a single app.

Easy to arrangement and simple to utilize: We save things straightforward for you and your group. 3 minutes to introduce and you are good to go. Work area, portable or web - Jivo has everything secured.
Gobot ‑ AI Quiz + Chatbot

Gobot ‑ AI Quiz + Chatbot

by
Gobot
No reviews
4.8
(
95
)
Free to install
Key features of the app:
Draw in and Collect: Collect customer information with Gobot's drawing in Shoppable Quiz, and develop your email and SMS promoting records quicker than ever.

Convert and Retarget: Create Shoppable Quiz encounters clients love. Recuperate lost deals with email/SMS combinations and customized retargeting ads.

Retain and Grow: Get to know clients from their first site visit and construct long lasting associations with customized messages, SMS messages, and advertisements.
Messenger channel

Messenger channel

by
Shopify
No reviews
2.6
(
74
)
Free
Key features of the app:
Sold more with Messenger: Market the Messenger chats items and let consumers check out without leaving the store.

Keep customers updated: Submit comprehensive order status reports to customers Automatically in Messenger.

Provide customer support: Add the Message Us button to Provide an simple way for shoppers to launch real-time discussions while shopping their items.
Facebook Chat 2.0

Facebook Chat 2.0

by
Customer.guru
No reviews
4.3
(
184
)
Free
Key features of the app:
Totally free: Turn your guests into your clients with Facebook Messenger. Arrangement takes only 2 minutes and the application is totally free.

Customizable: Customize the welcome message, transferring your own photograph and redo the shade of the courier symbol to coordinate your shop's theme.

Responsive: Works extraordinary on work area just as cell phones. Look at the application screen captures underneath.
Live Chat by Combidesk

Live Chat by Combidesk

by
Combidesk
No reviews
4.6
(
57
)
Starts at $5/month
Key features of the app:
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: .

: .
Easy Messenger ‑ Live Chat

Easy Messenger ‑ Live Chat

by
NexusMedia OÜ
No reviews
4.6
(
80
)
Free
Key features of the app:
Constant Live Chat: Provide ongoing help by means of Live Chat dependent on Facebook Messenger.

Beloved correspondence channel: Let your clients visit with you a similar way they do with their companions in Messenger.

Support through Messenger application: Support your clients from any gadget, even in a hurry.
Pure Chat ‑ Live Chat

Pure Chat ‑ Live Chat

by
Pure Chat
No reviews
3.5
(
44
)
Starts at $49/month
Key features of the app:
Draw in Visitors Instantly: Use live talk to associate with guests all through the client lifecycle by responding to questions promptly and giving constant support.

Optimize Every Experience: Pure Chat empowers you to modify your talk gadget so it looks and carries on precisely the manner in which you need it to at each communication point.

Stay Connected On-The-Go: Use the Pure Chat portable application (accessible on iOS and Android gadgets) to talk from anyplace, so you never botch a chance.
Formilla Live Chat

Formilla Live Chat

by
Formilla.com
No reviews
5
(
39
)
Starts at $34.99/month
Key features of the app:
Computerization With Chat Bots: Dramatically lessen uphold time utilizing a Helper Chat Bot™ to consequently react to basic guest addresses utilizing the intensity of A.I.

iPhone and Android Mobile Apps: Chat with clients from anyplace on the planet and get pop-up messages right to your telephone when clients have questions.

See Visitors in Real time: Know precisely who is on your site, what website page they're visiting, where they're found, and solicitation talks with them directly from the application.
Live Chat with Help Desk

Live Chat with Help Desk

by
LiveChat
No reviews
4
(
26
)
Starts at $19/month
Key features of the app:
Send proactive talk welcome: Engage clients perusing your store with coupons, arrangements, and declarations. Welcome them to checkout to forestall shopping basket abandonment.

Find all you require in one spot: With only a single tick you can get to definite client data, exchange history, and constant truck preview.

Improve your main concern: Grow your deals by helping your clients with custom-made item suggestions shipped off them by means of live talk.
Zendesk Chat

Zendesk Chat

by
Zendesk
No reviews
1.2
(
13
)
Free to install
Key features of the app:
Proactive commitment: Reach out and converse with clients before they even pose an inquiry. Envision client questions and offer assistance when—and where—they need it.

Raise your business: Customers are 3X bound to make a buy when you connect with a chat.

Less pause, more cheerful: Chat and informing let specialists help more clients in less time, which implies more joyful clients a greater amount of the time.
LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

by
LiveSupporti
No reviews
3.9
(
9
)
Free
Key features of the app:
: .

: .

: .
Live Chat for Slack

Live Chat for Slack

by
Social Intents
No reviews
4.2
(
3
)
Free
Key features of the app:
Sell More with Slack Live Chat: Sell more and improve client assistance by conversing with your clients directly from Slack! Attempt our in every case FREE arrangement today.

Set up in short order: Adding Live Chat for Slack to your Shopify store is simple. Snap "Add application," pick your Slack Channel, and you're done!.

Send Transcripts to your CRM: Use our mixes with Zapier, Mailchimp, Slack, and Teams to remain in a state of harmony and send records and leads pretty much anyplace.
Mobile Chat: SMS Text Messages

Mobile Chat: SMS Text Messages

by
Simple Apps
No reviews
4
(
3
)
Starts at $15/month
Key features of the app:
📲 Easy Texting Your Customers: Easily interface with your clients, permitting them to message you from their cell phones with one tap.

💰 More Sales → More Revenue: Increase income by offering to your clients by means of SMS text, where they open 98% of messages.

🦸 Better Customer Service: Sell, backing and assemble associations with your clients through content. React to inquiries on the spot.
Messenger Chatbot Marketing

Messenger Chatbot Marketing

by
Akohub
No reviews
5
(
4
)
Free
Key features of the app:
Convey select advancements: Deliver restrictive item advancements with merry go round style messages to your possible clients and convert them into buyers.

Set up a chatbot in minutes: Set up your Facebook Messenger chatbot with only a couple clicks.

Spend less time on help: Reduce the measure of time spent on client service.
Facebook Live Chat

Facebook Live Chat

by
SeedGrow
No reviews
3.1
(
3
)
Free
Key features of the app:
: .

: .

: .
Facebook Chat Flux

Facebook Chat Flux

by
Uplinkly
No reviews
5
(
4
)
Free
Key features of the app:
Lift Sales and Conversions: Allow your clients to talk with you continuously, expanding deals and conversions.

Know Your Customers: Get to realize your clients to all the more likely tune your business message.

Match Your Store: Multiple styles permits Facebook Chat Flux to find a way into any store.
Embedded Chat

Embedded Chat

by
DevCloud LLC
No reviews
5
(
1
)
Starts at $3/month
Key features of the app:
Become Social: Your guests will improve path speak with you and every others utilizing our gathering talk rooms.

Get Real Time Feedback: Having Embedded Chat in your site will give you a continuous input from your visitors.

Increase Traffic: A superior social encounter will prompt more visits on your site.

We know that choosing the right app can be daunting. These are the best apps we found during our research, and we honestly hope one of them is the right one for your store.

If you think there's an excellent app worthy of this list, let us know, and we will look into it. Till then, happy growing!